Restoring from a system restore point
You can try this step if your PC is not working properly because of the new updates or driver. This option precedes you to a point called a system restore point. Restore points are generated during the installation of a new app, driver or Windows update and it can be created manually. This restoring does not have any effect on your personal files but will remove apps, drivers, and updates which have been installed after the restore point was created.
- Either Right-click (or press and hold) the Start button, and then click Control Panel.
- Look for Control Panelfor Recovery.
- Click Recovery> Open System Restore > and then press Next.
- Choose the restore point related to the problematic app, driver, or update, and then select the restore point related to the problematic app, driver or update, and then click Next> Finish.
Ensure that the system protection should be turned on to create or use restore points. To check this navigate to Control Panel, look for Recovery and then choose Recovery -> Configure System Restore-> Configure and ensure that Turn on system protection is enabled.
Resetting your PC
You can reset your PC if it is working inappropriately. Resetting will let you to either keep your files or remove them and reinstall Windows. Navigate to SettingsUpdate & securityReset this PCGet started and choose an option.
Selecting Keep my files option:
The following changes take place by selecting keep my files options.
- Reinstalls Window 10 and keeps your saved file.
- Removes all the applications and drivers you installed.
- Removes all the changes you made in the settings.
- Removes any application installed by your PC manufacturer.
Selecting remove everything option:
The following changes take place by selecting remove everything options.
- It removes all the application and drivers installed.
- It removes the changesyou made in the settings.
- It removes all the changes you made in the settings.
- It removes any application installed by your PC manufacturer.
Selecting restore factory setting option:
- Reinstalls the window version which your PC has earliereither Windows 8 or Windows 8.1) and removes your files.
- It removes all the application and drivers installed.
- It removes the changes you made in the settings.
- Reinstalls any application your PC manufacturer installed on your PC ( All PC’s doesn’t have this option)
If you have reset your PC within 10 days of your upgrade to Windows 10, you are not allowed to do any changes in the settings on your previous version of Windows.
Using a recovery drive to restore or recover your PC
If you can’t start your PC, use a recovery drive to restore from a system restore point or reset your PC. Refer Create a recovery drive to learn how to create a recovery drive on a working PC.
Follow the below instructions if you are using a recovery drive created on Windows 10:
- Switch on then PC and get connected to recovery drive
- ClickTroubleshooton the Choose an optionscreen, and then choose an option. If your PC might not be set up to boot from a drive, Choose your option screen is not prompted. Learn how to change your PC’s boot order.
- You can restore from a system restore point by clicking Advanced Options> System Restore. While doing so the recently installed applications, drivers, and updates which create problems on your PC can be removed, but it won’t affect your personal files.
- Recover from a drive can also be used. This will let you reinstall Windows 10. All your personal files, applications and installed drivers and changes done to your settings is
Recover from a drive is not available if you have chosen not to back up system files at the time of creating your recovery drive.
Using installation media to restore your PC
You can download and install media and use it to restore from a system restore point if your PC won’t start and haven’t create a recovery drive
Download and run the media creation tool.
- Choose Create installation media for another PC.
- Select a language, edition, and architecture (64-bit or 32-bit).
- Proceed the below steps to create installation media and the press
- Your nonfunctional should be connected to the installation media you created, and then turn on it.
- Enter your language and other preferences and then click Next on the initial setup screen. Your PC might not be set up to a boot from a drive if set up screen is not displayed. Learn how to change your PC’s boot order and attempt again.
- choose Repair your computer on the Choose an optionscreen, click Troubleshoot > Advanced optionsSystem Restore.
- Recently installed applications, drivers, and updates which causing the problem is removed. Your personal files are not affected while restoring from a restore point.
Using installation media to reinstall Windows 10
Attempt to reinstall your PC using installation media before trying the following steps. If the issue has not been resolved try the same installation media to reinstall Windows 10.
While restarting your PC all your personal files, applications and drivers you installed, applications and customizations from your PC manufacturers and changes that is done to the settings.
- Download and run media creation tool on your working PC.
- Select Create installation media for another PC.
- Choose a language, edition, and architecture (64-bit or 32-bit).
- Follow the steps to create installation media, and then select Finish.
- Connect the installation media you created to your non-functional PC, and then turn it on.
- Type your language and other preferences on the initial setup screen and then click Your PC might not be setup to boot from a drive if the setup screen is not displayed.Visit our websites to learn how to change PC’s boot order and try again
- Choose Install now.
- Type a product key on the Enter the product key to activate thekeyand to activate Window page. Click Skip and Windows will activate automatically active later if you upgraded to Windows 10 for free or bought and activated Windows 10 software from the Window Store.
- Click I accept thelicense terms on the License terms page and then press
- Choose Custom on Which type of installation do you want?
- Choose a partition, tap a formatting option (if required) on the Where do you want to install Windows? Then follow the below instructions.
- Once you have completed formatting press
- Proceed to the remaining setup instructions to complete Windows 10.
Revertingto your previous version of Windows
You can revert back to theprevious version by clicking Settings > Update & security > and then press Recovery .The time taken to revert back based on the Windows version your PC is running after the upgrade. To know the current version of your PC, press the Start button, then choose SettingsSystemAbout
To revert back to the previous version, you should
- Maintain everything in the windows.old and $windows.~bt folders after the upgrade.
- Eliminate any user accounts you have added after the upgrade.
- Remember the password you used to sign in to Windows 7 or Windows 8.1.
- Ensure that you have the USB drive which you used to upgrade to Windows 10.
- Note : When you revert back to Windows 8.1, some application that is inbuilt with Windows like Mail and People might not work. Reinstall the software from the Store to resolve the issue.
- Examine whether you can restore your PC to factory settings. While doing so, the new version of Windows gets reinstalled and remove personal files, applications, installed drivers and any changes you made to settings. Move to Settings> Update & securityRecovery > Reset this PCGet started and search for Restore factory settings.
- Use the media creation tool to create installation media for Windows 8.1 or Windows 7 if you have a product key for your previous Windows version.